Archive for 'Online Marketing'

Does Your Coaching Website Have the 3 Client-Winning Keys?

By the time I created my third coaching website, I realized that a website should be more than an online brochure. It should do a lot of my marketing and enrolling work for me. And then I had a paradigm shift – my website should feel like home to my target market rather than just be all about me and what I do.

Whoosh! As soon as I aligned my website so that it spoke to the people I was serving, my list built exponentially and so did my income.

I often hear from coaches that their website’s just sitting there, doing nothing for them and they don’t know why. Many say they don’t really know what’s on their site without looking.

Sound familiar? If that’s you, I understand because once upon a time I put my website in the hands of my web designer, let go and hoped for the best. I truly thought that I could set it and forget it. Wrong. A website is a living thing.

client winning websites - Rhonda HessIf you get clients primarily from the Internet, as I do – or if you’d like to, it’s critical that your website is the HUB of your business.

Now, I have a blog for my main website. With all the fresh content and social network plug-ins, it’s a happy command center for my business. Most everything I do, plus all the clients and joint venture offers I attract, come and go from that hub. It’s like a busy airport and I’m really proud of it. (My site won the Best Coaching Blogs contest in 2010 and received Runner-Up honors this year, as well.)

There are three “secret” ingredients every website must have going for it to be a client winning site, one that:


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Why it Pays to Be Vulnerable in Your Blog

When was the last time you wrote something truly vulnerable and shared it with the folks on your list?

Be Vulnerable in Your Blog, Rhonda HessI hope it was within the last week. You may think I’m crazy for saying this (or you may think it’s a no-brainer), but –

Your blog is the perfect place to show a bit of your humanity… to let your tribe in on some of your mistakes, as well as how you overcame them.

There are two BIG reasons why you want to be vulnerable with your tribe:

  1. Showing that you’re vulnerable builds trust and understanding. People will like you better and want to connect if they get a sense of who you are under all that “expertise” or skill.
  2. Being real is more fun and… well, more real!

When I started writing for coaches in 2001, I had this idea that I needed know more, seem perfect, and be the “wise one”. I wrote a lot of how-to articles full of good stuff, but I missed the opportunity to show more of myself and relate to my audience.

So when I hear coaches say they don’t know enough to serve their niche market, it reminds me of me back then. But that’s just a lie we tell ourselves.

Of course, some of your blog posts will educate the people in your niche market. Some will correct mistakes or take them step-by-step through how to do something. But your tips will land more deeply if you also share how you got there — which is almost always about fumbling into competency, right?

Continue reading Why it Pays to Be Vulnerable in Your Blog

5 Ways to Captivate Visitors to Your Coaching Blog

I’m getting the chance to read lots of other coaching blogs lately. One reason is, my blog is competing in the Best Coaching Blogs contest hosted by Julia Stewart of the School of Coaching Mastery. There are some great blogs being showcased there! If you haven’t already, check it out. There’s a link below this post. (And of course, I’d love your vote and comments, if you are so inclined.)

Plus, I’m working on a new learning system called Client Winning Websites & Blogs. It’s a step-by-step blueprint (with lots of examples) to launch well, get known and attract fans fast. (Coming soon.)

Captivate the attention of visitors to your siteIf you’re using a blog to attract clients, or you would like to be, what exactly do you want your blog to accomplish? For a moment, think about this from an outsider’s perspective.

Every new visitor to your site is deciding, within seconds, whether it’s something they value or not. So if you want your audience to grow, you must captivate them as soon as they arrive on your site.

Are you making sure that when your ideal prospects visit your site, they immediately feel seen, heard and understood by you?

Here are the five most important ways to captivate your audience on your blog:

# 1   Resonate Quickly with Your Target Market

There is a set of cues that in seconds tells your web visitors whether they want to stay on the site or bounce off. As a website owner, your job is to optimize those cues so your ideal clients are attracted to engage with what you’re offering. Blogs have the potential to do this best, because fresh relevant content builds connections with your audience.

These 3 critical cues determine whether visitors stay or bounce. They need to be immediately evident without scrolling when someone arrives on your blog (or any website):

Continue reading 5 Ways to Captivate Visitors to Your Coaching Blog

The Best Low Cost Method to Build Trust with Your Tribe (& Build Your List & Income Too)

I’ve been blogging since 2009. Of all the tools I’ve used to grow my coaching and mentoring business, blogging shines the brightest.

Admittedly, it’s a slow build strategy. So if you’re looking for a one hit wonder, this isn’t it. But you can’t be in “big splash” campaign mode all the time. That has a high cumulative cost in time, energy, and losing folks off your list If they’re not ready yet. It’s exhausting for you as well as your tribe. And big launches suck up lots of hours for your team too.

I’m not saying not to do big launches. They rock! But… everything in balance. You need a “steady-drip” strategy to continually touch the lives of your tribe in a way that is highly effective at building trust.

Rhonda Hess Build Trust with Your Tribe The same point applies to joint ventures. You can get a big boost to your list from a joint venture, but the connection is deeper and more resilient when people have a reason to follow you over time. A blog provides that touch point with people in ways that ezines cannot.

Before launching my blog, I put out an ezine for 10 years. It created some fans, but didn’t allow for much two-way communication. I often felt like I was talking to a wall.

In just a few months of blogging, I felt a huge shift in my business. My list was expanding with every post, and that translated to my income as well.

But the biggest advantage of blogging comes with more satisfying and long-term relationships. Readers can share comments and tweet out my posts to their friends. That brings me in deeper connection with them, as well as drawing people to my website that I would have never found if I wasn’t blogging.

Continue reading The Best Low Cost Method to Build Trust with Your Tribe (& Build Your List & Income Too)

Why do we believe the Big Fat Lies about Internet Marketing? – by Michele PW

This is a guest post by my friend and colleague, Michele Pariza Wacek…

I am on a MISSION to shine a great big TRUTH spotlight on all the Big Fat Lies you’re most likely telling yourself about Internet Marketing right now.

However, I can only do so much.

I can tell you what the truth is. And you may even believe it. (In your head that is.)

rhonda-hess-internet-marketing-liesBut then, come the darkest part of the night, you’ll wake up in a sweat. And you’ll be thinking: “What if Michele is wrong? What if the reason why I’m having so much trouble succeeding on the Internet really IS all about me?”

During the day it’s easy to be rational. We understand in our heads that some marketing strategies will succeed, some will fail, and the best way to grow a successful business is to analyze why the failures failed and use that information to create more successes.

But in the dead of night, all of those good, objective intentions can fly away, leaving us alone with our doubts, fears, frustrations and anxiety.

So what IS it about these Big Fat Internet Marketing Lies that can wreak such havoc in our mental and emotional health?

Continue reading Why do we believe the Big Fat Lies about Internet Marketing? – by Michele PW

How to Connect With Your Tribe

When I announced last week that I was going to stop publishing an ezine, the response was strong, and mixed. It led to some juicy conversation in the comments on that post, and a lot of personal emails that really touched me.

I know many of you will miss getting the ezine or the full blog post with your email. I feel badly about that. And I know that if you read your email on a mobile device, that makes clicking through and reading the blog online more of a hassle.

But here’s the thing. I want more from you. You all are my tribe. I want to do what I can to encourage you to join the conversation on this blog, because that will make the blog a richer resource for everyone.

I’m also hoping that for most of you, the new way will be more respectful of your time, because there is less coming into your inbox.
How coaches can connect with their tribes

Tribes Need Connection

All this has got me thinking about how coaches connect with their markets. What kind of relationship do coaches want with the people we serve?

It’s become fashionable to talk about business in terms of tribes, but if you haven’t checked out the source of that trend – Seth Godin’s brilliant book Tribes – I recommend it. The message is: business leadership is not about building factories anymore, and it’s not about using advertising to push an idea on people. It’s about connecting like-minded people and leading them to a place they want to go.

By Godin’s definition, a group of people needs only two things to be a tribe: a shared interest and a way to communicate. So the lesson is, if you want to strengthen your tribe, help them communicate.

Continue reading How to Connect With Your Tribe

Why I’m Going to Stop Putting Out an Ezine

I have published an ezine almost since I began as a coach 13 years ago, but I’m finally letting go of it. (If you’ve been getting my ezine, don’t worry. You’ll still get the same weekly content, just in a different format.)

Like other changes I’ve made in my business, this one comes down to a case of taking my own advice. I’ve been telling coaches that a blog is the best web platform for a coaching business. And it is. Right now I’m getting ready to launch Client Winning Websites & Blogs, an online system that teaches how to launch a powerful business blog. So I’ve been thinking about it.

Blogs Invite Interaction

Both blogs and ezines are great ways to connect with your market on a regular basis. But what blogs do better than any publishing medium that came before is to engage readers in the conversation. And that adds HUGE value.

Continue reading Why I’m Going to Stop Putting Out an Ezine

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    • COMMENTS

      COMMENTS

      • Barbara "Thank you for responding.  Yes, I'm still doing pro bono work. I have not taken this to the level where I'm getting paid.  You make a good point and although there are a vast number of women in this category, it does make me wonder if you're on the mark here. I was told to focus in on..." in response to How to Attract Clients in a More Coach-Like Way
      • Barbara "Wonderful article Rhonda.  I have been a "pro bono" coach for as long as I can remember.  I have gone through a program, hired and worked with a mentor coach, have a company and domain name,  business cards and a Pay Pal account.  Sounds great you might say!  Well, I haven't been able to take it..." in response to How to Attract Clients in a More Coach-Like Way
      • Angela "I truly truly credit you Rhonda with making me realize how incredibly important this is in business.  Now I run around telling everyone how much THEY need to do it!  Still working on my rebranding but it's coming together soon :) ..." in response to How to Attract Clients in a More Coach-Like Way