Archive for 'Coaching Skills'

How to Attract Clients in a More Coach-Like Way

Some part of you already knows this… it’s a rare person that wakes up in the morning thinking “I need a coach!” That person is “initiated” into the value of coaching because they or someone they know has had a positive experience with coaching. But that’s a small percentage of all the people in the world.

So why are coaches working so hard to convince people to buy their coaching?

I floundered around with this fruitless approach myself in my first three years of my business. Then I realized, that selling coaching is a very sales-like approach and I didn’t want to do it anymore. It takes a lot of energy for little return and doesn’t build much momentum or ease over time.

Each new prospect has to be convinced. It’s like starting over with every sample session. And too many say they can’t afford it because they perceive coaching as a luxury.

It’s not very coach-like is it?

Think about it. We’re taught to work with clients holistically, focusing in on their agenda  — what is it that they want today. And then we use our skills, listening and asking powerful questions, to draw out their wisdom, help get perspective and work through obstacles so they walk away with the outcome they came for.

Coaching is client-centric. But selling coaching is not.

happy people reaching out

So, what would be a more client-centric approach to attracting clients? There’s a tried and true way. Every successful change agent, entrepreneur and professional has done this. They target a specific group of people, find out exactly what they want — that tangible outcome they woke up wanting this morning — and show how they can help them get there.
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5 Easy Ways To Start Enrolling New Clients NOW – by Barb Wade

This is a guest post by my friend and colleague, Barb Wade, “The Coaches Coach”.

As most coaches know, the bridge between a potential new client’s interest and their actually signing on to coach with you is always some kind of a powerful exploratory conversation. There’s nothing that comes close to the intimacy that is created when you speak voice-to-voice with a potential client, exploring the tremendous cost of the problems they’re facing, and demonstrating that your guidance and expertise will solve their challenges and help them truly create the life or career that they dream of.

I call these sessions “Strategy Sessions” or “Discovery Sessions,” and again, they’re a first hand opportunity for your potential client to feel heard and understood, and to begin to have some hope that you can truly guide them to change their situation. This is why, after such an empowering conversation, coaches are often successful at enrolling their potential client into one of their paid coaching programs.

So naturally, generating these initial, exploratory conversations is crucial. Here are 5 ways to easily and naturally invite potential clients from your ideal target market into such a conversation.


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5 Ways to Right Size Yourself to Empower Your Coaching Clients

You know how certain clients are a perfect fit for you? They come to the table fully responsible for their feelings, decisions and actions. They’re hungry for the gifts of coaching, no matter what they look like. They allow it to catalyze their own wisdom and intelligence.

Those folks are showing up empowered and fully stepping into their role in the co-creative relationship.

But what about the flipside when it feels like a client comes to a session resistant, as if their arms are folded across their chest. Coaching seems to bounce off them. Or worse they bring the expectation that you’ll fix things for them, but aren’t willing to be part of the solutions. What’s going on there?

Power dynamics.

Empower Your Clients - Rhonda HessFor coaching to happen, both coach and client must show up co-creative, resourceful and whole.

How can you do your part?

How to Stop Shrinking or Inflating Your Power

Most coaches I meet genuinely want to help others. In fact, it’s often a driving force in their lives to give.

I know I have that “helper” archetype. And I’ve gone many turns around the spiral learning to be conscious about the heavy shadow side of that noble desire. Do you feel me?

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Experiencing Empathic Overload? 6 Ways to Recover Your Center

These are tough times for empaths. In a world hammered by tsunami and nuclear disaster, political unrest and economic crisis – feeling the feelings of others can be super overwhelming and painful. (I say this with the deepest respect for people who have directly experienced these disasters, whose suffering is in a whole different class.)

I believe that what’s going on in the world right now is one of the reasons why the field of coaching has burgeoned. It takes a conscious act to stay in balance in these times. And coaches remind people to stand in their power, hold their center and direct their actions with integrity.

Empaths, who have empathy in spades, have naturally gravitated to coaching as a career. I’m in that subgroup and attract a lot of clients who are too. If you are an empath, chances are you lose track sometimes of where you begin and end.

Even if this never happens to you, I bet some of your coaching clients can relate and it’s helpful to be aware of the unique challenges that empaths face.

It’s More Critical Than Ever to Regain Your Center

Experiencing Empathetic OverwhelmThe world needs empathy – and here’s the paradox. For empaths, when the world is most in need is exactly the time we most need to take care of ourselves. We need a strong daily practice to recover our center, boundaries, and vitality. Then we can serve from strength.

Here are 6 ways to recover your center:

Go on a media diet. I’m not just talking about the news. Turn off anything that has an on-off switch. Give yourself a rest from all that frenetic input. If possible do this for a few days or weeks, or at the very least have sacred times to be completely unplugged every day while you’re awake.

Go outside. Become a cloud, bird or plant watcher. Spring is a great time for this, but nature calms your nervous system anytime you tap in there. Cultivate an appreciation for natural beauty and let it influence your mind, body and spirit.

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Sky-Rocket Your Client Load – by Christian Mickelson

This is a guest post by my friend and colleague, Christian Mickelson, CEO of the Coaching Business Rocket Launcher…

Of course you want to feel that rush of exhilaration that comes from making a difference in the lives of your clients. You know what I mean, right? You have a session with a client and they see solutions where before they only saw problems. And now they are so happy! It’s a rush!

But… if you’re not getting enough clients to work with, there may be one BIG reason for it. Let ME coach YOU on that right now…

You see, most coaches want to help people so much that they don’t even care about the money part. Can you relate? Of course, as coaches we put helping people over making money. But I realized something BIG about this. Before I share it with you, let me ask you:

Do you like sales & marketing?

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Consults: The #1 Easiest Way to Enroll Coaching Clients

Are you offering consults to prospective coaching clients? If not, I hope by the end of this post you will take my 90 day challenge and find out how the habit of giving consults can bring you clients right now. In fact, I double dog dare you to find anything better to enroll new clients into your high value programs!

It’s easy to pour your time into Internet marketing, thinking that social networking and blogging alone will get you all the clients you need. But those methods are best for building a leads list and bringing you future clients. If you want more coaching clients right nowreal time connection is still the easiest, most direct and most effective way to engage new clients. And it’s fun!

Enrolling is a simple coaching skill that will do more than any other approach to get you high paying private clients. And you can easily adapt the enrollment process to preview teleclasses and public speaking, to enroll people into your group programs too.

Should I Give a Sample Session or Consult?

Enrolling Clients with Sample Sessions or Consultations

Most coaching schools recommend delivering a full blown coaching session as a sample to enroll clients. There’s nothing better for stretching your coaching skills as you’re first getting started. And, if you are vigilant about keeping your time boundaries, avoiding over-delivery, and acing the close; prospects will become your clients through sample sessions.

But, after a while, you might find that sample sessions are too time consuming. Coaches also tell me that in sample sessions they tend to focus more on their technique than engaging the client. From sample coaching, prospects often slip away from the full session feeling “done” rather than primed for long-term support.

A different approach is to set up a short, themed consult as a simple discovery process to enroll clients. You still get to use your coaching skills – asking powerful questions and listening – to quickly uncover where your prospect wants to go, where they are now, and the gap in between.

Then it’s easy to show them how you can help them bridge that GAP.

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The Essence of a Great Coaching Question

I’m just back from three extraordinary days at the Rocky Mountain Folks Festival in beautiful Lyons, Colorado. John Prine closed out the festival with a set worthy of the national treasure he is. A lot of great lines from the old poet, but here’s the one that’s still rolling around in my head:
gathering coaching questions wisdom at Folks Fest

It’s not really a question if you already know the answer.

That’s true about the most powerful coaching questions.

Learning to draw out your client’s wisdom rather than impose your own agenda is one of the foundations of coach training. Is it time to refresh that lesson? It’s so easy to get caught up in the task list and learning curves, and forget to lead with curiosity in a coaching session.

No matter how insightful you are (and you are insightful!) the most impactful moments in coaching are drawn out of your clients themselves. There’s no formula for those moments.

That’s why open-ended questions generally work better than yes-or-no questions in coaching. They leave the field open to the unexpected. The conversation can go in any direction from an open-ended question, and that leaves space for the magic to arrive.

Coaching magic can be courted, but it can’t be forced. No list of “canned” coaching questions holds the key to that transformational shift your client is on the threshold of.

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    • COMMENTS

      COMMENTS

      • Barbara "Thank you for responding.  Yes, I'm still doing pro bono work. I have not taken this to the level where I'm getting paid.  You make a good point and although there are a vast number of women in this category, it does make me wonder if you're on the mark here. I was told to focus in on..." in response to How to Attract Clients in a More Coach-Like Way
      • Barbara "Wonderful article Rhonda.  I have been a "pro bono" coach for as long as I can remember.  I have gone through a program, hired and worked with a mentor coach, have a company and domain name,  business cards and a Pay Pal account.  Sounds great you might say!  Well, I haven't been able to take it..." in response to How to Attract Clients in a More Coach-Like Way
      • Angela "I truly truly credit you Rhonda with making me realize how incredibly important this is in business.  Now I run around telling everyone how much THEY need to do it!  Still working on my rebranding but it's coming together soon :) ..." in response to How to Attract Clients in a More Coach-Like Way