Got Resilience?

There’s a vital business asset that almost never gets talked about, because it’s so hard to define. You could call it reserves, staying power, bandwidth – or resilience. Resilience is:

  • When your computer crashes, you know who to call to help you recover.
  • When your workshop doesn’t fill even though you worked hard to promote it, you focus on the lessons that will help you fill the next one.
  • When something just isn’t working, you get twice as interested in how to make it work.

resilience brings success

Whether you can define it or not, you can cultivate resilience. And you’ll be glad you did.

The Importance of Being Resilient

Almost everyone who starts their own business will get pushed to their limits, not once but many times. Face it, this stuff is hard. If it was easy, everyone would be doing it.

To a large extent, the ones who succeed will be the ones who are the most resilient – the ones who can go to their limit and find that they still have something more in reserve.

Life’s not fair, and some people have been given a stronger constitution than others. But as always, the more interesting part is the part that is in your control. What are you doing to build your resilience today?

Lessons from a Disaster

My resilience was tested recently as I was packing for a short spontaneous getaway. Getting ready for a trip normally involves migrating all my current data from my iMac desktop to my MacBook. This time – tired, distracted, and rushing – I made a mistake that erased the user permissions from both computers. Before I realized what had gone wrong, Time Machine (Apple’s continuous backup utility) ran a scheduled backup – and what would have been an easy mistake to recover from turned into a train wreck that disabled both machines.

Fortunately, I have an ace computer consultant on my team. With a half day of his expert labor, I was able to get everything back.

I took away three lessons from this little disaster:

  • Try not to run critical computer operations when you’re tired, distracted, and rushing.
  • No matter how smart you are, disasters will happen. You gotta have resilience.
  • I have more resilience than I sometimes give myself credit for. (And maybe you do too.)

I was not happy when I realized how thoroughly I had trashed both of my computers. But there was a small part of me that had to smile at how perfectly it fit the day I was having. That small smile – that’s resilience.

3 Steps to Cultivate Resilience

Building resilience requires practice. The best time to do it is daily. You’re the best judge of what works for you, but here are three steps that have helped me:

  • Have great resources at your fingertips. Always be looking for ways to deepen the resource pool you can call on for support. And when you find a great resource, use them often and sing their praises, to keep the love flowing both ways.
  • Get good sleep, good nutrition, and good exercise. These elements are so basic, but they are what your brain needs, in order to respond effectively when crisis strikes. To take this a step further:  Pay attention to what makes you stronger or more grounded, and make it a daily priority to do whatever that is.
  • Count your blessings. Notice how, after a setback, you keep going. End each day by acknowledging what you got out of it, whether that is the main story or the “silver lining”. Gratitude is the foundation of prosperity thinking.

Do you have a favorite way to cultivate resilience? Or another quality that is as crucial in your business?

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Winner, Best Coaching Blog 2010 - 1st Place
  • I would even call this "The ART of being Resilient" as it is essential to everyone, especially anyone starting a new business.

    Jeff Sooey
  • Tony Calabrese
    I just had a chance to read your post today via your blog. It really touched home for me. I'm a new coach, and I can find times when I beat myself up if I feel that I don't get everything done in a day that I should. The post taught me that even when you have the best of intentions things can happen, and you need to take out the lessons and the good pieces and go forward from there. Thanks, Rhonda for showing your readers that even someone with your experience and togetherness when it comes to this business, can still have times when you need to step back and regroup. Take care.
  • Oh yeah, Tony, I can relate! Thanks for sharing how this touched you.
  • Joanbell
    Hi Rhonda, I love this post. Resiliance is my friend. Without it I wouldn't be living a life I love and running a business I cherish. I believe a sense of humour, a "can do" attitude and a love for learning and being challenged are the keys to living successfully. I actually call it Intestinal Fortitude, though I think there may be a distinction there.
  • I imagine Shakespeare called it intestinal fortitude too. Makes sense to me that it happens in the belly!
  • Info
    Resiliency defined is "the ability to recover rapidly..." I find that taking time out each day to slow down, get quiet, and make a connection with our inner wisdom are also a great ways to recover and bounce back from those unexpected life challenges. It's like a "bath for the soul" and helps keep us centered in order to better meet the demands of all that life throws at us. Great topic - thanks for sharing!
  • What's a PMA?

    Loved this post, Rhonda. The visual was perfect. The wisdom right on target. I used to be the Queen of Learned Helplessness. Nothing like a business, a technology-dependent business at that, to get me over that act fast! :)

    I have three resilience tools that seem to work for me:

    1. Rant and rave and shake my fist at the sky. (Can also include complaining bitterly to a sympathetic audience.) The point is I don't like to suffer silently!

    2. Tap into my sense of humor -- usually easily done if I really let myself go with Resilience Tool #1.

    3. When all else fails, I ask myself, "How important is this in the whole scheme of life," and the answer is usually, "Not very."


  • No full resilience process would be complete without a rant! Love it. And I've used that 30,000 foot view method more than any other, so I'm glad you mentioned it, Carol!
  • Anita
    Tell the truth! Instead of reacting with self-talk such as "I'm such an idiot. I failed again!" Turn those into truth statements and analytic questions--"I acted in haste and made a mistake. What can I learn from it so it won't happen again?"
  • Right on, Anita. It really is true that a PMA makes life easier.
  • Three things I count on for the bounce back are:

    1. "Reading" and my personal quiet time (re-connecting spiritually)...when I allow these to be shoved off my schedule I become vulnerable.

    2. Tapping into my support system...having someone that will listen, care, and encourage

    3. Gratitude, as you pointed out, is powerful; cultivating a spirit of gratitude not only helps with the bounce back, but all of those people connections (gratitude = grease on the gears of life)

    Coaches love coaching, but you're right, running a business includes a lot of other stuff that can wear you down, especially when caught off guard.

    Thanks for the post!
  • Thanks for sharing your bounce-back solutions, Steve! Good ones.
  • kiesha_WeBlogBetter
    I love this - without resilience and perseverance, success really is impossible. Most successful people are successful because they've learned from their many failures. I see failure as an opportunity to learn and attempt something new - it puts you one step closer to finding what actually works.
    Whenever I feel like giving up on blogging, I take a pause and do some educational research - I always learn something new that I can put into action instead of quitting.
  • Indeed, Kiesha. Love your way to refresh blogging. Reading really helps with writing. And as a painter, going to galleries really inspires me too. That's resilience as well.
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